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FREQUENTLY ASKED QUESTIONS

FAQ

What do I do if I need spare parts?
Visit the Website www.purporaengineering.com and visit the parts section.
What to do if my Petro-Tite hand pump stops working
You can replace the O-Rings using a kit supplied from our parts section please ensure that you know whether or not it is a Parker pump or a Teledyne Pump this will be on the casting of the pump.
How do I determine if there is too much air in the line?
By performing a BleedBack test the procedure for this can be found in your Petro-Tite line tester manual, if you need one please contact our office.
What does metering pressure mean on a leak detector?
The Metering pressure of a mechanical leak detector is the pressure at which it stays in slow flow before it fully opens, typically this is around 10 – 12 Psi.
What does line resilience mean for a leak detector?
This is also sometime called BleedBack this is the amount of liquid that is drained off when taking the pump from operating pressure down to zero Psi.
What is holding (seating) pressure on a leak detector?
This is the pressure at which the check valve is holding the line at.
What is the operating pressure of a leak detector?
This is the pressure at which the pump is operating at under normal full flow conditions.
Where do I find the current certifications for Petro-Tite?
These can be located at the National Work groups website at www.nwglde.org.
What liquids can we use our Petro-Tite unit on?
The Petro-Tite can be used with any free flowing liquid although some liquids may damage the seals so a replacement o-ring kit maybe required after testing.
My Ullage software shows "Interface board #0 not installed"
Run Instacal (this can be found in Programs-Measurement Computing folder) ensure that the software can see the board. If installed correctly the board should be displayed in the program. If displayed click left mouse button on it, select Test from the top of the screen and run a digital test on the board, you should see two green lights if everything is ok. Close down Instacal and open the Ullage Software. If this does not work try rebooting the machine. If you are still experiencing difficulties call 262-536-4081.
My Ullage software says "Data Over run - Data Lost"
This error can be resolved by changing some of the settings in the registry editor as well as instacal, open the “regedit” command in windows, expand the tree “current user” followed by “software” followed by “Alert Technologies” followed by “Ullage” followed by “input” change the “Rate” field to “4200” instead of “4800” (ensure that you have selected decimal and not Hexidecimal). In instacal highlight the board and select configure change the timing option from “continuous” to “gated”.  If you don’t feel confident to do this contact the office of 262-536-4081 and we will schedule a on-line session to do this for you.
Where do I find the latest ALERT certifications?
These can be found at www.nwglde.org or at www.kwaleak.com

Testimonials

Hear from Our Satisfied Clients

Robbie Morris, CF Morris Petroleum Solutions, LLC

I just wanted to take a second to let you know how satisfied I am with your Alert Tank System, now that I’ve gotten used to using it.  I’ve tested using US Test and MESA quite a bit. I am COMPLETELY happy with the Alert System. It’s Compact, easy to move and store. As with any system it has its delicate issues but as does any system.  As for the Ullage system it’s the best I’ve ever used. Again, it’s compact, easy to set up and is very thorough in its testing. In today’s age not all companies help you through the ups and downs that come with equipment purchases and learning the in’s and out’s of equipment of this nature.

Attendee

This was a great course. As a new person to this field, it reinforced the things I knew and exposed me to many more topic that will make me a better inspector.

UST & LUST Coordinator – State of  Washington

Purpora Engineering conducted UST Boot Camp for the State of Washington.  The training was everything we had hoped for and was well received by our UST staff.  Both experienced staff and staff newer to the UST world learned a lot from the training.

Senior UST/UIC Field Inspector

I found the UST Boot Camp to be an excellent training course, with mixture of hands on field study and informative speakers, covering details not normally covered in most classes.  Especially helpful was noting the proper placement of tank and piping sensors and ability of printing of “setup” on tank monitor, enabling determination of nearly all tank system specifications.

Matt

During field training, the Petro-tite determined there was a leak. We dug up the lines and found a pinhole leak at the first elbow going to first pump. My figures said losing about .222/gal per hour.   They had used 2” single-wall FG inside 3” single wall for secondary containment and it was leaking at the containment fitting possibly from over-prepping the pipe at installation. We have complete faith in our Petro-Tite tester. Needless to say, I probably won’t be using the company who initially passed the line.

Harold Mork, Raess Trucking

MyTankGauge has saved our butts several times when/if there is a discrepancy or if a driver domes out. I can look to see how much product was dropped in each tank and immediately know if we have a crisis (cross drop) or a minor incident (NL on NL or NL on PNL) going on. I tell people all the time, out of all of the tank monitoring sites that I have been privy to, MyTankGauge is by far and above the most user friendly and easy to navigate! It has everything one could want right there! You don’t have to hunt for it.

Buddy Bayliss, BC&C, LLC

When we decided to start tank and line testing in-house, we looked at the major testing systems that are available and by far and away the Purpora system is the best choice. When we tell a customer that their tank or line is tight, there is no guesswork, we know.   I would recommend this equipment, and especially the people behind it, to any PEI member. 

International Alert and Petro-tite User

Chris did a great job identifying a pinhole leak at the first elbow and fixing the containment fitting. We have more faith in our Petro-Tite tester now. Needless to say, I won’t be using the company who passed the line initially.

Jose Rosado, TT Environmental Solutions, LLC

I am completely happy with the Alert Tank System. It’s compact, easy to move and store, and provides very confident results. The support from Chris and Dawn has been exceptional—worth the trip up!